Flood water encroaching on a property with sand bags

Flood Water Damage Cleaning

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Specialist Flood Water Damage Cleanup

Every year, many premises, buildings and dwellings across the UK are affected by water damage for a variety of reasons, from rising groundwater levels to burst pipes or water drains, or leaks to sudden rainfall, flash flooding or water overflow, which all often occur unexpectedly and cause devastating damage.

Flood water causes varying degrees of water damage depending on its severity, with floors, walls, soft furnishings and even building structure affected. After a building has been affected by flood water, it is important that it is assessed and water damaged items are removed and dried quickly, helping to prevent further structural damage and minimise the risk of further health hazards, as flood black water can contain hazardous waste, visual debris and sewage contaminants that can pose serious health risks.

Rentokil Specialist Hygiene has provided rapid specialist flood water damage cleanup and restoration services for many years, and are one of the UK’s leading specialist cleaning experts. If you have experienced a flood and require immediate flood damage cleaning, please contact one of our local experts by completing our online contact form below or chat with us.

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Our Emergency Flood Restoration and Damage Cleaning Service

Rentokil Specialist Hygiene understands the importance of dealing with water damage and harmful remnants rapidly following a flood. We provide a fast response and a professional flood damage cleanup service 24/7. Our team of expert technicians quickly and efficiently carry out our flood cleanup and water damage restoration services, to clean and disinfect your premise following a flood.

Once the flooded areas have been thoroughly assessed and our team have decided on the best course of action to effectively clean and sanitise your premises, our local technicians will use specialist flood and water removal equipment, alongside rapid drying solutions to effectively remove and dry your premises of floodwater, and then if necessary, deodorise, disinfect and decontaminate all areas to prevent mould growth and contaminants.

Frequently Asked Questions


  • What are the different types of flooding?

    A flood is an overflow of water that submerges land which is normally dry and can be categorised depending on the water source, the length of time it takes to flood and the location itself. Each type of flood has its own unique set of challenges, threats and damages, so each flood requires a tailored response. The different types of flooding include:

    • Coastal Floods
    • Flash Floods
    • River Floods
    • Urban Floods

  • What are the health and safety implications of flooding?

    The potential health and safety risks following floods can vary depending on the type of floodwater and severity of the flood. Floodwater can be contaminated as a result of mixing with raw sewage and other pollutants. The risks of coming into contact with any type of floodwater include exposure to protozoa, viruses, bacteria and fungi. For safety, we would recommend wearing protective clothing, including waterproof boots and gloves to prevent any direct contact with floodwater.

    Other hazards that must be considered include:

    • The risk of drowning, as water rises can often happen suddenly. Floodwater can also hide debris or uncover manholes, which can result in serious injury.
    • Electrical systems, gas systems and appliances may be affected by the flooding, creating the possibility of electrical shock and explosion.
    • Properties can also be weakened by water damage to the point when the ceiling and walls collapse. It is important that premises are inspected thoroughly to determine the extent of any damage

  • Do I need a professional flood cleanup?

    A professional post-flood cleanup service is the quickest and most effective way to recover following recent flooding. A flood restoration service will not only provide an expert response to effectively remove debris after a flood, but will ensure your property is safe from the threat of structural damage and is decontaminated to help reduce the health risks.

    If you have experienced a flood and require a professional flood damage cleanup, get in touch with our local experts today by calling us or completing our online form.


  • What does our flood water clean up service involve?

    From our many years of experience in dealing with flood damage for residential and commercial premises, we have developed our specialist flood water damage cleanup service to assist in the cleaning, drying and disinfection of your property.

    Our specialist hygiene technicians will remove any contaminated, damaged or beyond repair furnishing and belongings before cleaning begins. Once these have been removed, they will clean and dry the affected areas. Depending on the extent of mould and fungal growth within the property, all timbers have to be sprayed with disinfectant to protect against fungal attacks. If required, our specialist odour removal Ozone generator will be used to kill bacteria, pathogens and viruses within the air, and leave the treated areas hygienically clean and fresh smelling.

    We provide property owners and tenants with updates at every stage of the flood cleanup process, as we understand the devastating impact flooding can cause. Equipped to deal with the aftermath of all types of flooding using innovative cleaning and disinfection solutions, our team will help you restore your premises to its pre-incident state.


  • Who do we work with during flood restoration?

    When a flood occurs, especially following a major incident, we work with all types of commercial, residential, industrial services and providers to restore your premises safely. Our detailed risk-assessment involves our experts inspecting the premises, recommending treatment options and providing a breakdown of cost for the work required.


  • How much does flood restoration cost?

    The cost to repair your premises following unexpected flooding damage will vary depending on the severity and extent of restoration required.

    For an accurate cost of flooding repair and restoration, we will carry out a free survey to determine the damage. This will allow our consultant to provide hands-on advice and treatment recommendations based on your needs. We aim to deliver expert flood water cleaning in time and to budget, allowing your business to be fully operational with minimum disruption.


  • How can I protect myself and my property from flood damage?

    There is a range of things that you can do to begin to repair the damage left behind by floods. Flood cleaning is a dangerous task and there are some crucial steps you need to be aware of before you or anyone else begins the process of clearing up after extensive flooding. Here's what you need to know:

    First, be safe - Before you do anything, switch off your electricity supply at the mains and do not touch any outlets. Consulting a qualified electrician is advisable.

    Protect yourself - Flood water can often contain sewage, chemicals and animal waste, so wear protective clothing (including gloves and wellington boots) if you're in contact with it or contaminated items.

    Prevent further damage - Equally shovel mud and silt deposits away from both sides of the wall, as removal from one side only could compromise the structure.

    Clean - Clean all affected areas, including floors, walls, doors and surfaces with disinfectant to avoid odours or mildew.

    Drying out - If you have gas or oil central heating then keep it on at around 20-22 degrees for steady drying.

    It can also help to be aware of a potential flood warnings within your area, so you can put in place preventative measures such as sandbags and flood barriers.

    It can also help to be aware of a potential flood warning within your area, so you can put in place preventative measures such as sandbags and flood barriers.

Why Use Our Flood Damage Restoration and Cleanup Service?

  • Emergency 24/7 call-out availability
  • Nationwide coverage
  • Expert flood water damage restoration service carried out by our elite team of RSPH accredited technicians
  • Discreet and empathetic response
  • Fast and effective support for unexpected flooding or sewage spills
  • Safe removal and disposal of hazardous materials

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