Disinfection for retail

Retail and Supermarkets

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Retail Cleaning

What is Retail Cleaning?

Retail cleaning is a specialised hygiene service that goes beyond the daily cleaning routine performed by staff, providing regular scheduled deep cleans or emergency disinfection for supermarkets, stores, and shopping centers. The world of retail, from the corner shop to the biggest outlet, is a fast-moving, competitive environment where first impressions really count. While a daily clean is part of the ongoing hygiene regime for staff, professional retail cleaning ensures the highest level of cleanliness necessary for running a successful shop.

Contact us 24/7 no matter what your professional retail cleaning needs.

Main Retail Hygiene Challenges

When it comes to hygiene, retail stores face several challenges in order to maintain a clean aesthetic and a hygienic experience for the customer. Large shopping centres will see thousands of different customers coming through their doors every day and in the busy world of shoppers, first impressions and positive feedback are everything.

For common touchpoints such as door handles, washroom facilities, trolleys, baskets and counters, infection control can be difficult. It only takes one person to not wash their hands properly to start off a chain reaction of bacterial contamination, This is why regular cleaning and touchpoint disinfection goes a long way towards preventing infectious diseases from travelling from one person to the next, keeping your staff and customers safe and healthy.

That first impression of a shop or outlet stays with us, and often determines whether we revisit a particular store. Unclean fixtures, fittings and exteriors, or an unpleasant smell from back of house areas can mean the difference between a solitary visit, or to becoming a regular shopper. Regular cleans of bin and rubbish chutes, washrooms, kitchens and the shop floor itself are a vital part of regular cleaning in order to leave the best possible impression.

What does Retail Cleaning involve?

Retail cleaning is a multi-faceted service, providing cleaning and disinfection services for all of a retail customer's needs. Most shops and supermarkets have both front of house and back of house areas, with regular features such as kitchens, staff areas, warehouses, and of course the shop floor. We offer a comprehensive retail store cleaning service to ensure the entire building is left clean, hygienic and compliant. Our services include:

Washrooms Deep Cleaning

Washroom & Changing Room Deep Cleaning

With only two-thirds of Brits washing their hands every time they use the washroom, these environments can quickly become a hotbed of bacteria and viruses. Retail washrooms and changing rooms are an ideal environment for bacteria to grow due to the number of people using them. Regular deep cleaning is essential to reach embedded dirt and grime which may be out of reach within the washroom, as well as to remove sources of unpleasant odour from toilets and urinals which would otherwise put off even the most ardent shopper.

For urinals, our specialist washroom cleaning teams will core pipework back to the stack, removing scale and uric acid which often cause blockages and/or bad smells, before cleaning throughout with powerful cleaners and disinfectants, and fragrancing your washroom, leaving it sparkling clean and smelling fresh.

Exterior Cleaning

Improve Your Exterior

The outside appearance of your shop impacts your business reputation. Graffiti, discarded chewing gum and bird droppings can make the outside of a building look dirty and uninviting. Our expert teams use specialist access and cleaning equipment to restore the appearance of your store without causing any damage to the surface, whilst improving hygiene by removing bacteria associated with bird droppings.

Many retail buildings now feature solar arrays to provide renewable energy. Our solar panel cleaning service will help maintain your solar panels in order to keep them working effectively, and optimise performance.

Retail Deep Cleaning

Retail Deep Cleaning & Disinfection

Retail environments can be high-traffic, allowing for germs and bacteria to spread easily between customers and staff. Our teams are experts in commercial disinfection methods, to reduce the risk of illnesses and bacteria spreading. This can be arranged in an emergency after a breakout of a virus, such as Norovirus, or scheduled as a routine preventative measure.

Emergency Cleaning

Emergency & Trauma Clean Up

Biohazards such as vomit, faeces and blood are an unexpected but unfortunate reality in retail environments. When accidents occur that leave behind bodily waste and fluids, rapid containment and removal, and effective disinfection are a priority. The quicker the problem can be contained the better. Through the use of spill kits and specialist equipment, pathogens in biohazards can be contained before they cause further harm. Our expert teams will contain and clean biohazards before disinfecting with powerful disinfectants to destroy over 99.9999% of harmful bacteria and viruses from surfaces using specialised application methods such as Ultra Low Volume (ULV) or Electrostatic fogging, to quickly but thoroughly restore the hygiene of your premises.

Bin Rooms Cleaning

Bin Store Deep Cleaning

Back of house areas such as bin stores, rubbish chutes and compactors are, by nature, not as shiny and pleasant as the front of house shop floor, but that doesn't mean they should be unhygienic. Poorly maintained bin areas for example can quickly attract pests, harbour bacteria, and cause bad smells which can soon impact the front of house areas, leaving a negative impression on customers. Daily cleans are a vital part of maintenance, but scheduled cleaning and disinfection gets to areas otherwise uncleaned to help keep these vital components of the retail world running smoothly and hygienically.

Air Vents Cleaning

Air Duct Cleaning

Aircare is often forgotten about because it can't be seen, but dirty or badly maintained air ducts create an ideal route for germs to spread throughout your shop as well as impacting on staff health and wellbeing. Regular servicing of an air ventilation system is not only good practice, it is also a legal requirement for any HVAC system to be maintained under the Health and Safety at Work Act 1974.

Fire & flood Damage

Fire and Flooding

In the unfortunate event that your shop is affected by a fire or flooding, we can help. Our teams work around the clock, and can be with you within 60 minutes. Flooding often contains human waste within raw sewage, which is a source of potentially harmful bacteria and viruses. 

In the event of a disaster such as a fire or flood, our hygiene experts will thoroughly clean, dry, and disinfect your shop. Our teams are equipped with the latest cutting-edge innovative solutions to help remove odours and restore your property, getting it back up and running and customers through the door quickly and safely.

Why Choose Rentokil Specialist Hygiene for Retail Cleaning Services

With over 50 year experience, Rentokil Specialist Hygiene are the UK trusted experts in handling retail sector cleaning, both one-off emergencies and contract cleans:

  • 24/7 rapid response across the UK, dispatch within 60 minutes.
  • Wholly employed, Royal Society for Public Health (RSPH) trained operatives with specialist PPE and equipment
  • Experience and expertise in all aspects of retail hygiene.
  • Expert, consultant-led site survey and  risk assessment on every job.
  • Specialised cleaning and disinfection equipment for all eventualities.
  • Full regulatory compliance and detailed post-clean reporting
  • Safe waste disposal through licensed carriers
  • Trust us to restore safety, hygiene, and peace of mind

How Can I Arrange a Retail Clean Survey?

To discuss your retail cleaning needs, get in touch with Rentokil Specialist Hygiene no matter what the emergency

Day or night, you can trust us to provide a comprehensive range of services based on your individual shop or supermarket's needs. Contact our friendly experts on 0808 159 1403 or contact us here 24/7/365 for a dispatch response within the hour.

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Frequently Asked Questions


  • What is your typical response time for an emergency or trauma clean-up incident?

    This varies depending on the urgency but in an emergency we offer a rapid deployment to get someone to you as quickly as possible, usually within the hour.


  • How do we ensure the cleaning process doesn't disrupt your store operations or deliveries?

    We will work with you to understand your operating times and provide services at a time that suits you. Day or night, our expert technicians will provide the right service at the right time.


  • What types of surfaces can you clean and disinfect in customer-facing areas?

    All surfaces can be cleaned and disinfected, but the methods used will vary depending on the damage or soiling and the surface being treated. For graffiti on external brickwork we may use chemical or physical removal methods, whereas cleaning of internal air ducts relies on vacuuming of ductwork to physically remove dust deposits. Our survey report will give you best advice and we will keep you up to date at every step of the process.

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