Rentokil specilaist hygiene technican carrying out a high level clean

High Level Cleaning

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High Level Cleaning Services

Hard-to-reach and high level areas can be difficult to maintain as part of your general cleaning and maintenance regimes, as specialist equipment and high level access training are essential to minimise health and safety risks. Unfortunately, dirt, dust, debris and cobwebs can still build- up in these areas which can impact the level of cleanliness and hygiene within the building.

At Rentokil Specialist Hygiene, we understand the importance of maintaining good hygiene within your premise so have designed our high level cleaning services to handle those cleaning tasks that are too hazardous to form part of your everyday cleaning and maintenance regimes.  Our expert technicians use specialist high level access equipment to clean those hard to reach areas and confined spaces.

As a leading specialist cleaning company in the UK, with a wealth of experience delivering a range of industrial and high level cleaning solutions in a range of sectors including industrial fabricators, food manufacturers, and leisure facilities.

To arrange a high level cleaning survey, contact us via our contact form below or chat with us using our chatbot.

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What is High Level Cleaning?

High level cleaning (Sometimes called high reach cleaning) involves both internal and external areas at height within industrial or commercial environments. This can range from dusting, cleaning, and sanitising a range of high level areas such as including windows, light fittings, ceilings, walls, and exterior cladding. Professional high level cleaning services are specifically tailored to cleaning requirements, and the environment and often require a risk assessment.

The health and safety implications and associated dangers with working from a height mean that high-level cleaning practices should always and only ever be undertaken by a trained professional with the correct equipment. Our technicians work to the relevant health and safety standards and conduct an extensive risk assessment before commencing any high level cleans.

Our High Level Cleaning Service

From internal high level cleaning to external and gutter cleaning, our team will create a tailored cleaning solution based on your needs and requirements. We have experience working in a range of environments such as factories, food manufacturing sites, retail units, leisure facilities and warehouses. Whether you require emergency high level cleaning or a more regular high level cleaning service to help you maintain a high standard of hygiene, our team of experts can support you to ensure that your building is safe and hygienic.

Once our hygiene consultant has surveyed your premises and assessed your high level cleaning requirements, we will provide service recommendations based on your business’ needs with a free no-obligation quote. Our specialist equipment allows our technicians to carry out high level cleaning on your premises and are capable of dealing with all high level cleaning situations, utilising high level access equipment and advanced techniques.

Our cleaning team is also trained in confined space cleaning and will deliver tailored cleaning solutions. We will safely carry out our professional high level cleaning solutions at a time convenient to you, to help minimise disruption to your business and production downtime.

  • Cleaning in ATEX Areas - As part of our high level cleaning services our expert team, are also equipped to provide specialist cleaning services within ATEX (Atmosphere explosive) environments. An ATEX zone or area is anywhere designated in your site  where there is a risk of explosion. These are locations where potentially flammable vapours or dusts can enter the atmosphere and if there is a source of ignition this could lead to an explosion. 

Why Use Our High Level Cleaning Service?

  • Experienced in providing both internal and external high level cleaning for a wide range of industrial sites, including exterior cladding and guttering of buildings.
  • Service provided for a range of environments, including factories, industrial buildings, offices and public areas.
  • Practical, cost effective services tailored to your needs.
  • Full site-specific risk assessment to help ensure health and safety standards are met.
  • Access to a range of high level cleaning and specialist equipment.
  • Royal Society for Public Health (RSPH) accredited technicians.
  • Our technicians are fully trained to meet the demands of this specialist work and are equipped with the required high level and industrial cleaning equipment.
  • FREE no obligation high level cleaning survey.

Our Methods of High Level Cleaning

When carrying out a high level cleaning job, it is important that the correct cleaning and access equipment is used. Throughout all of our high level cleaning services, we consistently meet health and safety regulations and a full site-specific risk assessment is carried out prior to the work taking place.

Rentokil Specialist Hygiene uses a range of high level cleaning equipment to ensure effective cleaning and our technicians’ safety while undertaking high level clean. Depending on the nature and on-site specifications of your high level cleaning requirements, our technicians will use a range of high level cleaning equipment and specialist cleaning equipment.

High Level Cleaning Equipment:

  • Cherry Picker - An aerial crane with an extendable platform that can raise and lower, multi-purpose and flexible.
  • Scissor Lift - An aerial platform similar to a cherry picker but can only rise vertically.
  • Scaffolding and Scaffold Towers - Freestanding fixed point temporary platforms used to support our technicians and their equipment to allow ease of access and mobility.
  • Rope Access Cleaning - Easy access to reach and clean high areas by abseiling below.
  • Suspended Platform - Used mainly for high rise window cleaning, access platforms with motorised or manual controls, raise and abseil the side of buildings.
  • Safety Lines, Harnesses and Nets - Fall restraint equipment such as nets, airbags and harnesses to keep our technicians safe while they are cleaning high level areas.

Specialist Cleaning Equipment:

  • Jet Washers
  • Backpack Vacuum
  • Atex Vacuums
  • Wet and Dry Vacuum Cleaner
  • Water Feed Brush
  • Telescopic and Long Reach Poles

Contact Our Experts

Our Rentokil Specialist Hygiene technicians are trained with industry-leading RSPH qualifications and are always on hand to provide a range of cleaning and disinfection services. Please book a FREE survey with your local Rentokil Specialist Hygiene consultant to discuss your businesses’ needs.

Frequently Asked Questions about High Level Cleaning


  • What is High Level Cleaning?

    High level cleaning is the specialised process of cleaning areas and surfaces that are situated at elevated positions, typically beyond the reach of standard cleaning methods. Cleaning at height involves going beyond routine cleaning to address dirt, dust, debris and contaminants that build up in hard to reach areas within commercial and industrial environments.


  • How often should high level cleaning be done?

    How frequently you should be carrying out high level cleaning will vary depending on your industry and industry environment. Factors that could impact how often high level cleaning will be required can be based on operational activity. Highly regulated sectors like food production and pharmaceuticals, or environments with combustible dust (ATEX), often require monthly to annual specialist cleans to ensure compliance and safety. For general industrial or commercial settings, bi-annual to tri-annual cleaning might suffice.


  • Why are High Level Cleaning Services Crucial?

    For businesses, maintaining cleanliness at height is crucial for hygiene, safety, and operational efficiency. Neglecting these elevated areas can lead to poor air quality, equipment malfunctions, fire hazards, and a diminished professional appearance. Unlike standard cleaning, high level cleaning services demand specific expertise, training, and equipment due to the inherent risks of working at height:

    • Safety: Adherence to strict health and safety protocols, including the Work at Height Regulations, to prevent accidents and injuries. Our teams are highly trained in safe working practices at height.
    • Efficiency: Utilisation of cutting-edge high level cleaning equipment and proven techniques to complete tasks efficiently, minimising disruption to your operations.
    • Thoroughness: Reaching every corner and surface to remove all contaminants, even in challenging industrial environments.0
    • Compliance: Helping businesses meet stringent hygiene and safety standards, particularly in sectors like food production, pharmaceuticals, and manufacturing.
    • Asset Protection: Regular cleaning of high level machinery and structures helps extend their lifespan and reduces maintenance costs.

  • Do you offer high level cleaning for specific industries/facilities?

    We are proud to provide tailored high level cleaning services across a broad range of commercial and industrial sectors. We understand that each industry comes with its unique operational demands, specific regulatory requirements, and distinct challenges when it comes to cleaning elevated areas.


  • What Businesses Need High Level Cleaning?

    High level cleaning is a critical service for a wide array of commercial and industrial businesses where elevated areas accumulate dust, dirt, debris and contaminants that conventional cleaning cannot reach. Neglecting these areas can lead to significant health and safety risks, operational inefficiencies, and even regulatory non-compliance.

    Businesses and industries that frequently require specialist high level industrial cleaning:

    • Manufacturing Plants and Factories
    • Warehouses and Distribution centres
    • Food Production and Processing Centres
    • Commercial Kitchen, Restaurants and Hospitality Sector
    • Retail Spaces and Retail Environments
    • Industrial Facilities including waste management and power plants
    • Leisure Centres and Sports Facilities
    • Healthcare and Infection Control Environments
    • Commercial Units including Offices and Facilities Management

  • Can I do high level cleaning myself?

    While the idea of "doing it yourself" (DIY) for high level cleaning might seem appealing, whether it is to save cost or time doing it yourself, it's crucial to understand the significant dangers and complexities involved. For commercial and industrial premises, attempting high level cleaning without the necessary expertise, training and specialist equipment is highly risky and often leads to far greater costs and liabilities in the long run.

    Relying on a professional high level cleaning company is not just a matter of convenience; it's a critical investment in the safety, compliance and long-term well-being of your business and its employees.

About Our High Level Cleaning Service


  • What types of high level cleaning do you offer?

    Our high level cleaning specialisms can be broken down into three categories, each tailored to your specific commercial needs:

    1. Interior High Level Cleaning: Meticulous cleaning of all elevated internal structures like ceilings, ductwork, beams, silos and high level machinery using specialist high level cleaning equipment, including vacuum system, aerial working platforms, cherry pickers, ropes, and gyro whips.
    2. External High Level Cleaning: Cleaning of building exteriors, including facades, cladding and even solar panels, utilising access methods like rope access and suspended platforms, alongside jet washers.
    3. Reactive High Level Cleaning: Immediate and expert response to unforeseen incidents like fire damage, flooding or biohazard contamination affecting elevated areas. We deploy rapidly with appropriate high level cleaning equipment and specialist solutions.

  • What surfaces are focused on during a high level cleaning service?

    Our high level cleaning service encompasses a wide range of areas within commercial facilities, including but not limited to:

    • Ceilings and Walls: Removal of dust, cobwebs, soot and grime.
    • Ductwork and Ventilation Systems: Cleaning of internal and external ducts to improve air quality and reduce fire risk.
    • Structural Steelwork and Beams: Dusting and cleaning of overhead structures in warehouses, factories, and other large industrial spaces.
    • Lighting Fixtures: Ensuring optimal light penetration by cleaning luminaires.
    • High Level Machinery: Cleaning of production machinery, silos, and other equipment situated at height.
    • Internal and External Cladding & Facades: Restoring the appearance of building exteriors.
    • Solar panels and Roof Areas: Clearing debris and ensuring proper drainage.
    • High level window cleaning: Cleaning windows at significant heights, often requiring specialised access.

  • What high level cleaning equipment do you use?

    To effectively and safely clean high ceilings and elevated structures in commercial environments, specialist high level cleaning equipment is essential. We use a comprehensive range of specialist tools and access solutions, always prioritising safety and compliance through thorough site-specific risk assessments.

    Our high level cleaning access equipment includes:

    • Mobile Elevated Work Platforms (MEWPs): Such as cherry pickers and scissor lifts for safe and versatile reach.
    • Scaffolding and Scaffold Towers: Providing stable, temporary platforms for detailed or prolonged work.
    • Rope Access Cleaning: Utilised by IRATA-trained technicians for intricate or hard-to-reach facades.
    • Suspended Platforms: Primarily used for high-rise window cleaning.
    • Safety Lines, Harnesses, and Nets: Crucial fall restraint equipment to ensure technician safety.

    Beyond access, our teams use specialist cleaning equipment for thorough results:

    • Industrial Vacuum Cleaners: Including high-powered units and ATEX vacuums for combustible dust, ensuring debris removal without dispersion.
    • Pressure Washing and Steam Cleaning Units: For stubborn external dirt and grime.
    • Water-Fed Pole Systems: Ideal for streak-free high level window cleaning and facade cleaning from a distance.
    • Specialised Brushes and Tools: Designed for various surfaces and hard-to-reach areas.
    • Telescopic and Long Reach Poles: Extending reach for efficiency and safety.

  • How long does high level cleaning take?

    How long high level cleaning takes to complete will vary significantly based on the scale of the area, the level of contamination and the complexity of access. While a smaller, less contaminated area might be completed within a day, larger industrial cleaning projects or those in highly regulated ATEX environments could take longer.

    As part of our tailored high level cleaning service we will always provide a detailed project timeline upfront, reducing description and operational downtime for your business.


  • Why Choose Rentokil Specialist Hygiene for Your High Level Cleaning Service?

    Rentokil Specialist Hygiene is a leading provider for commercial cleaning and hygiene services in the UK, offering tailored solutions using our industry expertise, specialist equipment and commitment to excellence.

    • Trusted by Businesses Across the UK: Our entire team is directly employed, trained, and managed by us. We pride ourselves on our previous customers' feedback, holding an Excellent rating on Trustpilot
    • Industry Expertise: Experience in providing high level cleaning services for a wider range of industrial sectors
    • Specialist Cleaning Technology: We are committed to utilising the latest range of innovative cleaning solutions and advanced high level cleaning equipment to achieve superior results
    • Nationwide Services: We are committed to a fully in-house team of highly skilled professionals who are available nationwide and strategically located across the UK.
    • Uncompromising Safety Standards: As a RoSPA gold award winner, safety is at the core of everything we do. We operate with strict adherence to the Work at Height Regulations 2005 and all relevant health and safety legislation, underpinned by robust risk assessments and continuous training for our technicians.
    • Industry Leading Accreditations: Our commitment to excellence and safety is validated by accreditations from industry leading authorities.
    • Minimum Disruption to Your Operations: We meticulously plan our high level cleaning services to minimise disruption to your operations, working efficiently and often outside of peak business hours to reduce the risk of downtime for your business.
    • Rapid Emergency Response: For urgent high level cleaning needs, such as those following fire damage or flooding, we offer a rapid emergency response, with teams available 24/7 to mitigate damage and restore safety quickly.

Health and Safety RegulationsHealth and Safety Regulations


  • Why is ATEX cleaning specifically important for high level areas?

    In industrial settings, ATEX (ATmosphères EXplosibles) environments contain potentially explosive atmospheres due to flammable gases, vapours or combustible dusts.

    Industries commonly featuring ATEX environments include:

    • Food Processing: Flour, sugar, starch, and grain dust.
    • Pharmaceutical Manufacturing: Fine powders and chemical vapours.
    • Woodworking: Wood dust.
    • Industrial Chemical Plants: Flammable gases, vapours, and mists.
    • Recycling & Waste Management: Various combustible dusts and gases.
    • Metal Processing: Fine metal dusts (e.g., aluminium, magnesium).

    The hazardous materials found in these industries often accumulate unseen on high level surfaces such as ceilings, ductwork and machinery. Standard cleaning methods or using non-certified equipment can inadvertently create an ignition source, leading to an explosion. This makes specialised ATEX high level cleaning essential for safety and operational integrity.


  • How does Rentokil Specialist Hygiene safely and compliantly perform high level cleaning in ATEX environments?

    We ensure safe and compliant high level cleaning in ATEX environments through a meticulous, risk-focused approach:

    • Rigorous Risk Assessment: We conduct thorough site-specific risk assessments, identifying ATEX zones and potential ignition sources to plan every step safely.
    • ATEX-Certified Equipment: We exclusively use intrinsically safe, ATEX-rated vacuum cleaners with anti-static components, explosion-proof motors, and advanced filtration. Our high level cleaning equipment also includes fully conductive poles and specialised access platforms suitable for ATEX zones, preventing static build-up and ignition.
    • Expert and Certified Technicians: Our professionals are extensively trained in ATEX regulations and safe working practices, understanding dust behaviour and ignition prevention, and always wearing anti-static PPE.
    • Controlled Dust Removal: We focus on precise high level dust extraction using powerful ATEX-rated vacuums, carefully removing combustible dusts without dispersing them, thereby preventing airborne dust clouds that could lead to an explosion.

Related Industrial Cleaning Services

We offer a wide range of industrial cleaning services to help you maintain a clean and hygienic environment. Find out more about our industrial cleaning services by clicking on the links below: