“People think it’s just blood and guts, but it’s not like that at all,” says Karen Murray, an Area Operations Manager at Rentokil Specialist Hygiene with 17 years of experience in the field. “It’s about helping people in their time of need and ensuring their safety and wellbeing.” This sentiment lies at the heart of specialist cleaning, a field of work often misunderstood yet crucial in safeguarding public health.
While a clean environment is always desirable, specialist cleaning tackles situations where unseen dangers lurk. Biohazards, including bloodborne pathogens, harmful bacteria, viruses, sewage, and mould, can pose significant health risks. Exposure can lead to infectious diseases, respiratory problems, and other serious conditions. “We deal with everything from sewage backups and pest infestations to crime scenes and trauma incidents,” Karen explains. “Each situation presents unique challenges and risks, and it’s crucial to have the expertise to handle them safely and effectively.”
Consider a hoarder’s house Karen once visited, overwhelmed with cockroaches. “The sheer number of insects was overwhelming,” she recalls, “and the property was contaminated with droppings and shed skins, posing a serious health risk to the occupants and neighbours.” This highlights the need for specialist intervention that goes beyond everyday cleaning.
Rentokil Specialist Hygiene prioritises safety and efficiency. Our technicians are rigorously trained in risk assessment, containment, and decontamination procedures, adhering to strict safety protocols and using the appropriate personal protective equipment (PPE). This not only protects our colleagues but also ensures the safety of the public.

Specialist cleaning demands specific knowledge, equipment, and procedures. It’s about understanding the science behind contamination and employing targeted solutions. “Specialist cleaning is not just about cleaning up what’s visible,” Karen emphasises. “It’s about understanding the science behind contamination and using the right techniques and equipment to eliminate the unseen dangers.” This could involve anything from meticulous biohazard removal and decontamination to employing advanced techniques like electrostatic disinfection, ensuring a comprehensive approach to hygiene.
Certain populations, such as the elderly, children, and immunocompromised individuals, are particularly vulnerable to infections. Specialist cleaning plays a vital role in safeguarding these groups, especially in sensitive environments like healthcare facilities, schools, and care homes. “We take our responsibility to protect public health very seriously,” Karen states, “especially when it comes to vulnerable groups like the elderly, children, and those with compromised immune systems. We understand the importance of creating safe and hygienic environments for them.”
The impact of specialist cleaning extends beyond immediate hygiene. Consider a hospital facing a suspected norovirus outbreak. Karen and her team worked closely with the hospital staff to implement strict infection control measures, preventing the further spread of the virus. Such proactive intervention is crucial in protecting public health.
Rentokil Specialist Hygiene remains at the forefront of innovation, continually seeking ways to improve and evolve. “We’re always looking for ways to improve our services and stay ahead of the curve,” Karen shares. “We invest in the latest technologies and training to ensure we’re providing the most effective and efficient cleaning solutions.”
Specialist cleaning is an essential service, safeguarding our communities and protecting public health. Rentokil Specialist Hygiene stands ready to tackle any challenge, ensuring safety, hygiene, and peace of mind for all. Contact us today for a free consultation and assessment of your specialist cleaning needs, and let us help you create a healthier and safer environment.