Close up of crime scene tape at a trauma scene

Trauma and Crime Scene Cleaning

For 24/7 Trauma and Emergency Cleaning Services - Call Us on 0808 159 1403  or Contact Us Online

National emergency response within 60 minutes.

Discreet, professional & compassionate cleaning service

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Trauma & Crime Scene Cleaning

When faced with the aftermath of a traumatic event, the last thing you should have to worry about is the clean up. At Rentokil Specialist Hygiene, we provide a discreet, professional, and compassionate trauma and crime scene cleaning service designed to respectfully restore the affected environment. Our dedicated team is available for a 24/7 rapid response across the UK, ready to manage the entire process with the utmost sensitivity and expertise.

What Is Trauma and Crime Scene Cleaning?

Trauma and Crime scene cleaning is the professional, thorough removal of biohazards such as blood and bodily fluids, and disinfection of the surrounding surfaces following a crime or trauma event, for example a murder or suicide.

This highly specialised service is crucial due to both its sensitive nature and the requirement to potentially contain health hazards, including bloodborne pathogens.

Understanding Trauma and Crime Scene Cleaning

Trauma scenes and crime scenes can be incredibly distressing, leaving behind not only physical remnants of the event but also an emotional burden for those involved. These scenes, whether they involve crime, accidents, or loss of life, often require specialised cleaning and disinfection beyond the scope of standard cleaning practices. Professional cleaners help to handle these situations with discretion, sensitivity, and compassion, helping to ease the burden on those affected.

When should you contact a Crime Scene Cleaner

Crime scene cleaners, sometimes called Forensic Cleaners, are often required urgently after an incident, to get the affected area restored and ready for use quickly, but without compromise. Crime and trauma scene cleaning is often required at short notice following events such as;

  • Unattended deaths
  • Violent crimes
  • Suicides
  • Industrial accidents
  • Transport accidents
  • Major incidents

Is it important to use a specialist Crime Scene Cleaner?

A specialised Crime Scene Cleaner is needed to ensure that the hazards associated with trauma and crime scene cleans are dealt with safely. Even after the scene has been handed over for cleaning, remaining biohazards such as bloodborne viruses, or bacteria within faeces and bodily fluids pose a risk to health.

Rentokil Specialist Hygiene's Crime and Trauma scene cleaners have been trained to assess the scene to identify all contaminated areas, both visible and unseen. They are equipped with professional PPE so they are able to handle any hazardous materials safely, minimising the risk of infection transmission. Trauma cleans can present complex challenges that require specialised cleaning and disinfection beyond the scope of standard cleaning practices. Powerful chemicals and cleaning tools are often required to completely remove blood and other body fluids in a safe manner, without damage to fabric and fittings, and specialist deodorisation techniques can remove malodours prior to completion.

What happens during a Rentokil Specialist Hygiene Crime Scene Cleanup?

When facing a trauma or crime scene emergency, a swift, professional and compassionate response is required. Our dedicated team is available 24/7 within 60 minutes to manage the entire cleanup process with the utmost sensitivity and expertise, ensuring the environment is returned to a safe and clean state.

Trauma cleaning involves strict adherence to safety regulations and protocols to protect both the cleaning personnel and the individuals who will occupy the space afterward. Rentokil Specialist Hygiene are professional trauma cleaners who are well-versed in these regulations and follow best practices to ensure a safe and compliant cleaning process.

Our six stage clean up service includes:

  • 1. Containment - The first crucial step is to secure the area. We implement strict containment measures to prevent the spread of pathogens and ensure the safety of all individuals involved.

  • 2. Biohazard Removal - Our Royal Society for Public Health (RSPH) certified specialist cleaners utilise specialised equipment and cleaning agents within their forensic cleaning techniques. This includes the careful handling and removal of  blood, bodily fluids, and other contaminants from all affected surfaces and areas.

  • 3. Disinfection - Once all biohazards have been removed, we conduct a thorough, deep disinfection of the entire area. We use our own branded hospital-grade disinfectants proven to eliminate harmful viruses, bacteria and fungi. This process helps to eliminate harmful pathogens and reduces the risk of infection.

  • 4. Odour Control - Traumatic events can leave behind persistent and distressing odours. We don't just mask them; we eradicate them at the source. We utilise advanced odour control techniques to neutralise any lingering odours and restore a fresh and clean environment.

  • 5. Compliant Waste Disposal -  All biohazardous waste is carefully collected, packaged, and disposed of in accordance with UK clinical waste disposal regulations.

  • 6. Restoration - Finally we offer restoration services to repair any damage caused by the traumatic event and return the property to its pre-incident condition. Our goal is to make the environment safe, clean, and habitable once more, removing all physical reminders of the event.

1. Contact and Response

From the moment you get in touch, our trained experts will handle your enquiry with the utmost respect and discretion. We will guide you through every aspect of what's involved, as well as giving you an idea of cost. Based on this consultation, we will either immediately dispatch a rapid response team for a critical emergency, or schedule a comprehensive, no-obligation survey with your local specialist for planned works.

2. Service Assessment

We are committed to delivering a service built on trust, safety, and technical excellence. Before any work begins, our dedicated team of specialists will conduct a detailed risk assessment  to identify and mitigate any hazards, ensuring we keep everyone safe throughout the trauma cleanup.

3. Specialist Cleaning

Working with you to minimise disruption, our RSPH-trained trauma and crime scene cleaning specialists will arrive promptly in a Rentokil vehicle, fully uniformed and carrying identification (we don’t use subcontractors or agency workers). Our comprehensive service involves containing the area, safely removing all biohazardous materials using specialised techniques, and performing a thorough, hospital-grade disinfection. We then use advanced technology to eradicate odours and dispose of all hazardous waste according to strict regulations.

4. Completion and Handover

Upon completion, our team will review the work and provide a full service report ensuring you are completely satisfied and have a formal record of the clean. We will also discuss any further recommendations with you before we leave your site, and would be grateful if you could share your experience with others by leaving us a review on Google.

Why Choose us for Crime Scene Cleaners

Rentokil Specialist Hygiene have over 50 years of experience in dealing with Trauma` and Crime Scene Cleans in a compassionate manner, providing a difficult but vital service by respectfully restoring the affected environment. This allows those involved to focus on healing and recovery rather than confronting the distressing task of cleanup. Trust us to provide;

  • Discreet, respectful and professional service during difficult situations
  • 24/7 rapid response across the UK, dispatch within 60 minutes.
  • Wholly employed, fully trained operatives with specialist PPE and equipment
  • Expert, consultant-led site survey and risk assessment on every job
  • Full regulatory compliance and detailed post-clean reporting
  • Safe waste disposal through licensed carriers

How can I arrange Crime Scene Cleaning Support?

To arrange a Crime Scene Clean, get in touch with Rentokil Specialist Hygiene at any time to speak to our friendly, professional team of experts on 0808 159 1403 or contact us here 24/7/365 for a dispatch response within the hour if needed.

Frequently Asked Questions on Trauma and Crime Scene Cleaning


  • What is trauma cleaning, and when is it needed?

    Trauma cleaning is a specialist service that removes biohazards, bodily fluids, and contaminants from areas affected by traumatic events. It ensures safe decontamination to eliminate health risks.

    When is it Needed?

    • Unattended Deaths – Decomposition cleanup.
    • Suicides & Accidents – Removal of blood and bodily fluids.Crime Scenes – Decontamination after investigations.
    • Biohazard Contamination – Handling infectious materials.
    • Workplace Incidents – Restoring safe environments after accidents.

    Professionals use specialist equipment and cleaning agents to ensure safety and discretion.


  • What safety measures are taken during trauma cleaning?

    Trauma cleaning involves strict adherence to safety regulations and protocols to protect both the cleaning personnel and the individuals who will occupy the space afterward. Rentokil Specialised Hygiene are professional trauma cleaners who are well-versed in these regulations and follow best practices to ensure a safe and compliant cleaning process.


  • Is trauma cleaning covered by insurance?

    In many cases, trauma cleaning is covered by insurance, but it depends on the policy and circumstances. It's best to check with your insurance provider to confirm coverage, and professional trauma cleaning companies can assist with documentation for claims.


  • What’s the difference between hoarding cleanup and trauma cleaning?

    Hoarding cleanup deals with excessive clutter and unsanitary conditions, while trauma cleaning focuses on biohazards, bodily fluids, and forensic-level decontamination. However, the two often overlap in extreme cases.


  • What happends to the biohazard waste after trauma cleaning?

    Biohazardous waste, including blood and bodily fluids, is safely collected and transported to licensed medical waste disposal facilities, where it is incinerated or treated according to strict regulations.


  • How do we ensure compliance with health and safety regulations during trauma cleaning?

    Our trauma scene cleaners regularly undertake refresher training to stay up to date with Health and Safety requirements. All our colleagues are RSPH-trained and hold industry recognised health and safety qualifications, further ensuring our commitment to keeping everyone safe and compliant. All of our work is carried out in accordance with COSHH regulations and our use of chemicals is strictly regulated to ensure only industry leading, fit for purpose products are used.

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