It’s not every day that you spot a kitchen pan catching water from a leaky urinal.
But this is the scene that greeted a restaurant-goer at the Toby Carvery in Henbury, who was stunned to discover four bain-marie cooking trays doubling up as makeshift buckets.
According to the shocked diner, the urinals were spilling over, with each bain-marie used to prevent the water from causing damage to the floor.
Despite being offered £80 compensation for the alleged hygiene breach, the customer has not received a formal apology from the company.
Although the restaurant maintains the containers used were old and immediately discarded after the incident, this occurrence does help highlight the importance of regular urinal maintenance.
Not only do blocked urinals cause unwanted disruption to your business, which can lead to time consuming and costly repair bills, it can drive your customers away, like in the case above.
Here at Rentokil Specialist Hygiene, we understand the problems that the build up of scale in the urinal traps or waste pipe work can cause, which is why our Urinal FreeFlow Service is essential.
Our experts will help prevent urinal blockages occurring and, along with a rapid response callout team, will result in the overall hygiene of the washroom improving.
So, don’t be caught short, give us a call today and learn more about what we can do to help your business’ toilets achieve sanitation standards that are beyond reproach.